OUR WORKING HOURS
We work Monday to Friday and answer questions during this time as fast as we possibly can. Please use our Live Chat for quick support questions and answers. We are located on the East Coast of the United States and honor the daylight, e.g not working all night long. If we are out of office for a few days we communicate this on this site’s contact page and on our Facebook Page.
PROBLEM: USB CABLE CONNECTIVITY ISSUES
Check this video for KETONIX USB Cable issues
PROBLEM: CORRECT BREATHING TECHNIQUE
Check this video for the proper breathing technique
CONTACT TECHNICAL SUPPORT
Please refer to the User Manual and Frequently Asked Questions (FAQ) prior to contacting KETONIX Support.
- Phone: 240-347-3216
- Email: support@ketonix.co
- Online Chat